National recognition cites high-quality care
Sheridan Memorial Hospital recently received recognition for its hospice services, recognizing the program among those across the nation that go above and beyond in providing high-quality care for patients and compassionate caregiver experiences.
HEALTHCAREfirst, a provider of survey programs for home health and hospice agencies, conducts the annual review of hospice programs, acknowledging the highest performing agencies by analyzing the performance on the Hospice Consumer Assessment of Healthcare Providers and Systems survey satisfaction and quality measures.
To be considered for this award, HEALTHCAREfirst considers survey respondent’s willingness to recommend the hospice program alongside 23 additional quality indicator measures. These scores are then compared on a question-by-question basis to a national performance score calculated from all partnering hospice programs contained in HEALTHCAREfirst’s database.
“We began our annual Hospice Honors Award program more than 10 years ago as a way to highlight those agencies that are truly leading the way in providing and demonstrating quality patient care,” said Jeremy Crow, head of RCM and CAHPS Survey, Home Health and Hospice. “We congratulate Sheridan Memorial Hospital on this recognition and are so proud and honored that they have chosen to partner with us in helping drive success for their agency.”
Sheridan Memorial Hospital’s hospice program includes basic medical care with a focus on pain and symptom control; medication, medical supplies and equipment as needed and appropriate; support with psychological, emotional and spiritual end-of-life experiences; respite care for caregivers, family and others; and bereavement support and counseling.
The SMH hospice program includes approximately 15 staff and nearly 40 volunteers.
To learn more about Hospice or becoming a Hospice Volunteer, please click HERE to visit the Sheridan Memorial Hospital Hospice page.