New service adds convenient option for patients
SHERIDAN – Beginning May 20, Sheridan Memorial Hospital patients can now text 307.672.1070 to inquire about copies of medical records.
Your medical records are important and confidential. Text messages to the Health Information Management Department will be processed via the hospital’s secure messaging system, but creates another convenient way for patients to request records regarding their care at SMH.
Through the texting system, patients can initiate requests for the release of information, jumpstarting the process. Depending on the kind of request and the specific needs of the individual, some will still need to make an in-person visit to the hospital’s Health Information Management Department to sign consent forms or other documentation.
Once a text message is sent to the Health Information Management Department, an automated response will be received by the requester, signaling that the SMH team has begun working on the request.
The Health Information Management Department at Sheridan Memorial Hospital is located on the lower level of the main hospital, down the hall from the cafeteria. For additional information regarding the new texting service, please call 307.672.1070 or email HIMrelease@sheridanhospital.org.